Last updated: July 2026
These Terms of Service govern your use of Sugam Polyclinic's website, WhatsApp service, and patient dashboard. By using our services, you agree to these terms.
Sugam Polyclinic provides medical consultation, appointment booking, and personalized diet planning services, accessible via WhatsApp and our online systems.
Information and diet plans provided through our WhatsApp service or dashboard are for general guidance and do not replace professional in-person medical diagnosis or treatment. Always consult the doctor directly for medical concerns requiring urgent or specialized attention.
Appointment bookings made via WhatsApp are confirmed automatically and assigned a unique reference number. We reserve the right to reschedule or cancel appointments when necessary, and will notify you accordingly.
Fees for diet consultations and related services must be paid as instructed during the intake process. Diet plans are generated only after successful payment verification, except where waived at the doctor's discretion.
You agree to provide accurate and truthful information when interacting with our WhatsApp service or forms, as this directly affects the quality and safety of the care and recommendations we provide.
We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.
For questions about these terms, please contact Sugam Polyclinic directly.